Ratings & Reviews

Overall Rating

5(64 reviews)96.9% of customers recommend this property

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Resident Reviews

It is a good place to live.submitted by Jessica L. - |Recommended: YesVery conveniently located to shopping ,Metro ,toll road Etc
Best Management Staff And Maintenance Teamsubmitted by Manu G. - |Recommended: YesPrompt, supportive and kind staff. The location is perfectly close to many amenities and worth to stay.
response from property -Manu, thank you for the 5-star rating! We could not be happier to hear how much you love your home, community and the service level you receive from our staff. Thanks for calling Springs at Reston your home! Sincerely, Lerner Management
Great location, service, and property. Everyone very friendly.submitted by Eli C. - |Recommended: YesThe management is extremely well organized. The online portal for work requests and payments is well put together, and we've always gotten prompt responses when asking for something fixed or trying to get some other problem sorted out.
response from property -Eli, we could not be happier to hear how much you love your home, community and the service level you receive from our staff. We are thrilled to hear your experience has been nothing short of wonderful and we will be sure to thank the team for such a great job! Thank you for calling Lerner Springs at Reston your home. We look forward to many years to come! Sincerely, Lerner Management
Excelent servicesubmitted by Marcos Z. - |Recommended: YesI just move to the area 1o ago and the first thing your expecting is to find good people with a big hart I beileve I was looking to find lerner apartment where they treat me like a family always ready to help me to make me file like I am number 1 in their busy schedule. If some one ask me where is the place to leive and feel like family i will said Lener aparment is the place.
response from property -Thank you so much for the kind words, Marcos! We're so glad you can call Springs at Reston your home! Sincerely, Lerner Management
Office staff is great submitted by Edith C. - |Recommended: YesI tell you the staff is so helpful and they always take the time out to solved our problems.
response from property -Edith, you're so glad to hear of your great experience with your staff! We will be sure to share your feedback with them. Sincerely, Lerner Management
L see alot of changessubmitted by Abdinur H. - |Recommended: YesThe new Manager Talisha have been so helpful since she arrive here at the Springs, and the customer services from the staff is awesome. The maintenance staff have always respond in quickley.
response from property -Abdinur, thank you so much for the 5-Star review! We are so glad to hear that Talisha and the staff are taking care of you and that you are happy to call Springs at Reston your home! Sincerely, Lerner Management
Very Nicesubmitted by Bai X. - |Recommended: YesVery Helpful Staff
response from property -Bai, we thank you so much for this 5-star review! Sincerely, Lerner Management.
Good Place to livesubmitted by Jithendrra S. - |Recommended: YesGood Place to live
response from property -We thank you for this 5-star review! Sincerely, Lerner Management
Great Servicesubmitted by Rudis F. - |Recommended: YesI have recently applied and was approved for a 1 bedroom apartment at The Springs at Reston. I am relocating from Maryland to Virginia for work in August. Joe Maldonado assisted me fromthe beginning of my search and through the application process. I appreciate not only his patience with me but his high level of attention to detail on what i am looking for in a new home. I will certainly recommend my friends and family to this property but other Lerner properties as well. Again i am very please with the treatment Joe provided to me, he understands customer service
response from property -Rudis, we are so happy to have you as a resident! We will be sure to thank Joe for providing you with a smooth application and moving experience. Thanks for calling Springs at Reston home. We look forward to many years to come! Sincerely, Lerner Management
Great Customer Service and friendly Professional Staffsubmitted by Walter J. - |Recommended: YesClaudia,Joe.and Nancy,Talisha,were very helpful on my new move in,very Professional,and they all remember my name,and respecful.I can tell that they all Love their jobs,and want the residents here to be happy I am very happy with my Apartment and the location and the property .......Thank you very Much .......Best Regards Walter Jones
response from property -Walter, we are so happy to have you as a resident! We will be sure to thank the team for providing you with excellent customer service. Thanks for calling Springs at Reston home. We look forward to many years to come! Sincerely, Lerner Management
Great customer service for Claudia Tsubmitted by Job D. - |Recommended: Yesclaudia, was very help person at the time tha i was looking for the apartment , i dont have words to say she is wonderfull in what she is doing ,she found me the right unit with the right price.
response from property -Job, thanks for your kind words. We are happy to hear you like your apartment home! We will be sure to thank Claudia for providing you with excellent service as well. Thanks for calling Springs at Reston your home! Sincerely, Lerner Management
I am feel very happy living here submitted by Gebrish W. - |Recommended: YesI love always Claudia Help me with all my questions excellent service.
response from property -Gebrish, we thank you so much for this 5-star review! Sincerely, Lerner Management.
Special thanks to Nancy Hendrickson at the Springs at Restonsubmitted by Boris Z. - |Recommended: YesNancy Hendrickson and property management team are working really hard to make The Springs at Reston a better place to call Home.
response from property -Thank you for the review, Boris! Sincerely, Lerner Management
Lots Of Improvement In Maintenance Department submitted by Abu B. - |Recommended: YesAfter living here for over 6 year, you can tell that resident are happy due to prompt response on Maintenance requests. Since the changes in the Maintenance Department my neighbors have been appreciative with the customer service.
response from property -Thank you for your review! We are always working to improve the experience of our residents. Sincerely, Lerner Management.
Love the way of customer servicesubmitted by Ever B. - |Recommended: YesI really enjoy every time that i go to talk with Claudia at the office she help me with all my problems .love to live at springs
response from property -Thank you for the review! We are happy to know you love living in our community. We will be sure to share your feedback with Claudia. Thanks for calling Springs at Reston home! Sincerely, Lerner Management